Data Loss Stories - iDATAsure.com

Primary Computer Crashes

John Prettyman, owner of Prettyman Construction, experienced what small business owners have nightmares about. He pushed the power button on the most important computer in the office but it didn’t turn on. It was dead.

When he found that the computer wasn’t working, Prettyman immediately began thinking about how much critical business data he was lost. Unfortunately, this computer stored all accounting and customer service records. It contained office documents, customer quotes, and most of the other things that were important for his business. He worried that the business operations would grind to a halt and he might never fully recover from this disaster.

Fortunately, eleven months prior to the computer failure Prettyman had signed up for iDATAsure.com's offsite backup service. Within minutes of discovering the computer disaster Prettyman contacted iDATAsure.com for assistance in recovering his data. iDATAsure.com was extremely helpful throughout the file recovery process. Prettyman simply had to install the backup software on a working computer and then enter his login info and encryption key. This encryption key is used to protect files and allows a user to access backup data. For maximum security, only the backup user has this key. It is never stored on iDATAsure.com's servers or transmitted over the internet. Luckily, Prettyman had printed a copy to store at both the office and home (which iDATAsure.com recommends) so that even if the office were to burn down he would still be able to get his data. Since his computer was configured to automatically backup important business information every night, he was able to retrieve all of his important business information. By the next morning everything was back to normal.

Prettyman remembers that shocking day when he pushed the power button and the computer didn’t turn on. If that disaster had occurred without iDATAsure.com's backup services Prettyman construction would have had real problems. Prettyman is forever thankful for finding iDATAsure.com and making the decision to protect his business by using their automated backup services.

Businesses are increasingly relying on data from laptops, computers and servers to run their business. Hardware failure, viruses, file corruption, theft, fire and floods are now a very real threat to business continuity. Is your company protected from major data loss? Protect your business today with iDATAsure.com. Sign up for a free 30 day trial here .

Accidental File Deletion

Joshua Jensen, owner of Silverpeak Engineering, lost a building schematic. After working for over 15 hours on the schematic, the project was due and the pressure was on.

When he realized that the file had been deleted, Jensen immediately began considering what would be involved in recreating the document. He had a copy on another computer but unfortunately it would take him another 4-5 hours of work to complete it.

Fortunately, two months earlier Jensen had started backing up his data offsite with iDATAsure.com. He immediately contacted iDATAsure.com for help with retrieving the file. “I was so happy when I remembered that we had signed up for the backup service. I was amazed to find that not only was the completed project file available, but every revision of the file over the last two weeks from when we first started the project was available for restore.” Within minutes of contacting iDATAsure.com Jensen was able to recover the file.